Shipping and Handling
Packages are generally dispatched within 24 hours after receipt of payment and are shipped via Canada Post. Options such as tracking, insurance and delivery confirmation are available at additional cost. If you prefer tracking, insurance and/or please select it at checkout- we will not be responsible for lost or damaged packages that are not tracked and insured.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected. We can also remove packaging at customer request to attempt to reduce bulk and weight for shipping. Please contact us prior to making payment if you would like this option.